Privacy Policy
Winds of Valley Heating & Cooling respects your privacy and is committed to protecting the personal information you share with us.
Effective Date: January 1, 2026
Information We Collect
We may collect personal information when you contact us, request service, schedule an appointment, submit a form, call our business, or use our website. This information may include your name, phone number, email address, service address, city, ZIP code, and details about your HVAC, water heater, or indoor comfort request.
How We Use Your Information
We use the information you provide to respond to your request, schedule service, communicate with you, provide estimates, perform requested services, follow up about appointments, and improve our customer experience.
Scheduling and Third-Party Tools
Our website may link to or use third-party tools, including online scheduling, analytics, maps, review platforms, or other services that help us operate our business and respond to customers. These third-party services may collect information according to their own privacy policies.
Cookies and Website Analytics
This website may use cookies, analytics tools, or similar technologies to help us understand website performance, improve user experience, and see how visitors interact with our pages. This may include non-identifying information such as browser type, device type, pages visited, and general usage activity.
Information Sharing
We do not sell or rent your personal information. We may share information only when necessary to provide requested services, operate our business, comply with legal obligations, or work with trusted service providers who help us manage scheduling, communication, website performance, or customer service.
Service Communications
If you contact us or request service, we may use your phone number, email address, or other contact details to communicate with you about your request, appointment, estimate, service visit, or follow-up needs.
Data Security
We take reasonable steps to protect the information you provide. However, no website, email, form, or online system can be guaranteed to be completely secure.
Your Choices
You may contact us to update, correct, or request information about personal details you have provided to us. You may also choose not to submit information through the website and instead call us directly.
Children’s Privacy
Our services are intended for homeowners and adults seeking HVAC, water heater, and indoor comfort services. We do not knowingly collect personal information from children.
Updates to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is used, please contact Winds of Valley Heating & Cooling.
Winds of Valley Heating & Cooling
2415 Beacon Hill Rd
Alexandria, VA 22306
Phone: 703-338-2770
Email: info@windsofvalley.com